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B2B Prime Services EU Ltd
Authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC)
Regulatory information

B2B Prime Services
Authorised and regulated by the Financial Service Commission of Mauritius (the FSC)
Regulatory information

B2B Prime Services SC Ltd
Authorised and regulated by the Financial Services Authority Seychelles (FSA)
Regulatory Information

B2B Prime Services Africa (Pty) Ltd
Authorised and regulated by the Financial Sector Conduct Authority of South Africa (FSCA)
Regulatory Information

B2B Prime Services Mena Ltd
Authorised and regulated by the Dubai Financial Services Authority (DFSA)
Regulatory Information

BS
BS
Regulatory Information

CySec
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B2B Prime Services EU Limited
Incorporated under Cyprus Company Law with Company Registration Number:
B2B Prime Services EU Limited
Incorporated under Cyprus Company Law with Company Registration Number:
B2B Prime Services EU Limited
Incorporated under Cyprus Company Law with Company Registration Number:
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For accurate information and services under the correct licensed entity, please visit the appropriate section of our website.
For more information view Regulatory Information
For accurate information and services under the correct licensed entity, please visit the appropriate section of our website.
For more information view Regulatory Information
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Legal Information

Explore our jurisdictions

General information
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Company name:

Address:

Phone number:

E-mail address:

info@b2prime.com

Regulations:

About CySEC:

Documents
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Annual Pillar III Disclosures

Disclosures required under Basel III regarding capital, risk exposure, and risk management.

Best Execution Policy

Rules ensuring client orders are executed in the best possible manner.

Client Categorisation

MiFID II client categorisation criteria, retail, professional clients, or Couterparties

Complaints and Dispute Resolution Procedures

Process for handling client complaints and dispute resolution mechanisms (e.g., mediation or arbitration).

Conflicts of Interest Policy

Outlines measures to prevent and manage conflicts between personal and company interests.

Cookie Policy

Describes the use of cookies on the website, their purpose, and how users can manage them.

Costs & Charges Disclosures

This document provides examples of the one-off and ongoing costs that our clients will incur for holding positions in our various Contract-for-Difference (CFD).

Investor Compensation Fund

information related to the regulation of the investor compensation fund for customers of Cypriot Investment.

KID (Key Information Document)

Document providing key information on investment products for retail investors.

Payment Service Providers (PSP)

Information related to the regulation and practices of payment service providers.

Privacy Policy

Privacy Policy Website visitors

RTS 28 (Regulatory Technical Standard 28)

Disclosures related to the best execution of client orders as per MiFID II.

Risk Disclosures

Warnings about risks associated with investment and trading.

Terms and Conditions

Description of offered products and services, commission and fee policies.

General information
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Company name:

Address:

E-mail address:

info@b2prime.com

Regulations:

Regulations:

Documents
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Best Execution policy

Explains how the broker executes client orders to ensure the best possible outcome. Covers execution venues, slippage, price improvement, and order types.

Complaints and Dispute Resolution Procedures

Process for handling client complaints and dispute resolution mechanisms (e.g., mediation or arbitration).

Conflicts of Interest Policy

Explains how the broker identifies and manages potential conflicts of interest.

Cookie Policy

Describes the use of cookies on the website, their purpose, and how users can manage them.

Costs & Charges Disclosures

This document provides examples of the one-off and ongoing costs that our clients will incur for holding positions in our various Contract-for-Difference (CFD).

IB REFERRAL TERMS AND CONDITIONS

Internal Procedures / Compliance

Compliance Procedures

Privacy Policy and Data Protection

How personal data is collected, stored, and used; security measures implemented.

Risk Disclosures

Warnings about risks associated with investment and trading.

Terms and Conditions

Description of offered products and services, commission and fee policies.

Withdrawal & Refund Policy

This policy sets out the conditions and procedures for processing client withdrawals and refunds.

Licenses
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B2PRIME: A Regulated and Trusted Broker

General information
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Company name:

Address:

E-mail address:

info@b2prime.com

Regulations:

About the FSC:

Documents
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Anti-Money Laundering (AML) Policy (brief)

Describes measures to prevent money laundering, including KYC (Know Your Customer) and transaction monitoring. Brief version.

Best Execution policy

Explains how the broker executes client orders to ensure the best possible outcome. Covers execution venues, slippage, price improvement, and order types.

Complaints and Dispute Resolution Procedures

Process for handling client complaints and dispute resolution mechanisms (e.g., mediation or arbitration).

Conflicts of Interest Policy

Explains how the broker identifies and manages potential conflicts of interest.

Cookie Policy

Describes the use of cookies on the website, their purpose, and how users can manage them.

Costs & Charges Disclosures

This document provides examples of the one-off and ongoing costs that our clients will incur for holding positions in our various Contract-for-Difference (CFD).

Internal Procedures / Compliance

Compliance Procedures

Privacy Policy and Data Protection

How personal data is collected, stored, and used; security measures implemented.

Risk Disclosures

Warnings about risks associated with investment and trading.

Terms and Conditions

Description of offered products and services, commission and fee policies.

Licenses
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B2PRIME: A Regulated and Trusted Multi-Asset Dealer

General information
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Company name:

Address:

Regulations:

About the DFSA:

Documents
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AML & CTF Statement

Outlines the policies and procedures implemented to prevent money laundering and terrorist financing in accordance with applicable regulations.

Best Execution Policy

Explains the principles, methodologies, and execution factors the Company applies to ensure clients receive the best possible outcome when placing orders across its range of CFDs, in accordance with DFSA rules

Client Money Treatment (CMA) Disclosure

Outlines the regulatory approach to handling client funds, including segregation, custody, and conditions for use or transfer.

Complaints Handling Procedure

Describes the formal process for submitting and resolving client complaints in line with regulatory obligations.

Cookies Policy

Explains the use of cookies and similar technologies on the website, including their purpose, types used, and how users can manage their preferences.

Privacy Policy

Describes the collection, processing, and protection of personal data, as well as users’ rights under applicable data protection laws.

Regulatory Status Statement

Discloses licensing and regulatory details of entities operating under the brand, including jurisdictions where services are offered or restricted.

Risk Disclosure Notice

Provides a comprehensive overview of the risks associated with trading leveraged products such as CFDs and Forex, helping clients understand the nature, complexity and potential losses of these instruments before engaging in trading.

Frequently Asked Questions

Are you regulated by the Dubai Financial Services Authority (DFSA)?
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Yes. B2B Prime Services MENA Limited is incorporated in the Dubai International Financial Centre (DIFC) and is authorised and regulated by the Dubai Financial Services Authority (DFSA) under licence number F009446.

What services are provided under the DFSA licence?
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B2B Prime Services MENA Limited is authorised and regulated by the DFSA to provide the following services:

  • Holding or Controlling Client Assets
  • Dealing in Investments as Agent
  • Dealing in Investments as Principal (limited to transactions undertaken on a matched principal basis only)

All services are provided strictly within the scope of the DFSA licence and in accordance with applicable regulatory requirements.

Who can be onboarded under the DFSA-regulated entity?
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Under DFSA regulations, services are provided exclusively to Professional Clients and Market Counterparties, as defined by DFSA rules.Retail Clients are not onboarded under the DFSA-regulated entity.

Why do I need to verify my account?
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As a DFSA-regulated firm, we are required to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations.Account verification allows us to confirm client identity, ownership structure, and source of funds in line with our regulatory obligations.

What information may be requested during verification?
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Depending on the client type and risk profile, we may request:

  • Corporate incorporation documents and licences
  • Identification documents of authorised signatories and ultimate beneficial owners
  • Ownership and control structure information
  • Source of funds and source of wealth details
What happens if I do not provide the requested verification documents?
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If the required information is not provided, we may be unable to:

  • Complete the onboarding process
  • Maintain your account
  • Continue providing services

This is a regulatory requirement under DFSA rules.

Do you conduct sanctions and screening checks?
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Yes. We conduct screening against applicable UAE and international sanctions lists and perform ongoing monitoring in accordance with DFSA and UAE AML/CFT requirements.

How do you protect personal and corporate data?
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We process personal and corporate data in accordance with the DIFC Data Protection Law and applicable regulatory requirements.Appropriate technical and organisational safeguards are in place to protect client information.

Do you share client information with third parties?
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Client information is shared only when:

  • Required by law or regulatory authorities
  • Necessary to provide our services
  • Permitted under applicable data protection laws

We do not sell client data to third parties.

How are conflicts of interest managed?
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We maintain a Conflicts of Interest Policy designed to identify, manage, and mitigate potential conflicts.Where a conflict cannot be fully mitigated, it will be disclosed in accordance with DFSA requirements.

How can I submit a complaint?
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Complaints can be submitted by contacting us at:
Email: complaints@b2prime.com
All complaints are handled fairly, promptly, and in accordance with DFSA rules.

Are there risks associated with trading?
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Yes. Trading financial instruments involves risk and may not be suitable for all clients. You should ensure that you fully understand the risks before trading and review the applicable risk disclosures.

Documents
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AML Statement

Outlines the policies and procedures implemented to prevent money laundering and terrorist financing in accordance with applicable regulations.

Best Execution Policy

Explains the approach to achieving the best possible outcome for client orders across different markets and conditions.

Client Agreement

Defines the terms and conditions governing the client relationship, including rights, obligations, and services provided.

Complaint Handling and Processing Policy

Describes the formal process for submitting and resolving client complaints in line with regulatory obligations.

Conflict of Interest Policy

Explains how conflicts of interest are identified, managed, and disclosed to ensure fair treatment and integrity in business practice.

Cookie Policy

Provides details on the use of cookies and similar technologies, their purpose, and how preferences can be managed.

PAIA Manual

Outlines the procedures for requesting access to records in accordance with the Promotion of Access to Information Act (PAIA) (edited)

Privacy Policy

Describes the collection, processing, and protection of personal data, as well as users’ rights under applicable data protection laws.

Risk Disclosure

Understand the potential risks involved in trading financial instruments and how they impact your capital.

Treat Customers Fairly Policy

Our commitment to ensuring fair, transparent, and ethical treatment of all clients in line with regulatory standard.

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